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Lighting
International Flags
Indoor Flag Sets
Indoor Accessories
Historical Flags
Flag Memorial Cases
College Team Flags
Attention Pennant Strings and Streamers
Accessories
Contact Ozark Flag Distributors

Customer Care Center

Flags at Baptist Bible College, Springfield, MO

How to Order Online

  1. Browse through the catalog to find the selection you desire.  Do this by using our catalog search on the products page.  You may use the drop down menu to select a category, type in keywords to narrow your search and even choose to view only those items that are on sale.
  2. This will bring up a list of items that match your search.  Click on any of the items to view a large picture and more details.  
  3. If the item has options (such as color or size), be sure to choose the one you want.
  4. Click the "Add to Cart" button.  This will take you to the shopping cart area.
  5. If this is your first time ordering with us, you will be asked for your zip code.  This is necessary to accurately calculate shipping totals.  Enter your zip code and click continue.
  6. Next you will arrive at your shopping cart.  This screen displays all the items currently in your cart.  Here you may change your quantities, delete unwanted items, clear your basket or enter any gift certificate codes applicable. 
  7. If you are finished shopping and ready to check out, click "check out."  If you would like to view more frames, click the "continue shopping" link at the bottom of the page to return.
  8. Continuing to check out, you will arrive at the log in screen.  If this is your first time shopping with Ozark Flag, you will be prompted to create an account.  Creating a personal account will allow you access to check your order status and purchase history online.  If you do not wish to create an account, you can still place an order.  However, you will not be able to track it online once the order is placed.
    If you have already created an account, type your user name and password to continue.
    If you need to create an account, click create an account and enter your information.
  9. Enter your payment information.  Ozark Flag accepts Visa, MasterCard and Discover credit cards.  Click "Continue."
  10. Confirm your information is correct and choose your preferred shipping option.  Once you have confirmed your information is correct, click "Confirm Order."  You will notice the button change as your order is processed.  Only click once as clicking multiple times may result in multiple orders being placed.
  11. Next, you will be taken to your online receipt.  This screen will provide you with an order number.  Use this number when tracking the order or in any correspondence regarding this order.  A copy of this receipt will be sent to the email address you provided at check out.  This is your receipt.  Please print a copy for your records.
  12. Please Note:  You may click View Shopping Cart at any time during your shopping experience to view and edit the items already selected.  You may also log in at any time.
  13. Thank you for shopping with Ozark Flag.  We appreciate your business.

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Your Personal Account

Logging in to your account at Ozark Flag allows you to check the status of your orders and review your purchase history.  Creating your own account ensures you only have to type your shipping information once.  Any time you come back, just enter your email address and your own private password to get to the checkout.

You are free to update your information with Ozark Flag at any time.  Ozark Flag will never sell or distribute your private information to any third party.  For more information, view our privacy policy.

Users who do not wish to create an account will not be able to check orders online.

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Contacting Ozark Flag

If you still have a question, or would prefer to order over the phone, you may call Ozark Flag during regular business hours. 

Business Hours: Monday - Friday 8 am - 5:30 pm Central Time.

Ozark Flag
500 W. Battlefield
Springfield, MO 65807
(417) 886-3524
info@ozarkflag.com

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Shipping Options

  • Most items shipped via UPS
  • Most US Flags & in-stock items ship within 3 business days.
  • Please allow up to 2 weeks for shipping on other items.

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Legal Information
Terms of use - The material contained in this web site has been checked for accuracy; however, all material is provided without any express or implied warranties. Neither Ozark Flag nor its affiliates assumes responsibility for any errors or omissions in the material. In no event shall Ozark Flag or its affiliates be liable for any special, indirect or consequential damages resulting from any use or performance of, or content errors or omissions in the material, even if notified in advance of the potential for such damages. All users of the material agree that access to and use of the material is subject to the terms and conditions stated in this legal notice, as well as all applicable laws, and such access and use is at the user's own risk. These terms and conditions are subject to change from time to time without notice by updating or revising this legal notice.

Non-confidential communication - All information, ideas, suggestions or other communications you transmit to Ozark Flag concerning the materials contained in this web site shall be on a non-confidential basis. Ozark Flag and its affiliates shall be free to reproduce, use, disclose and distribute such communications without limitation or obligation.

Copyright Notice - All information and product photos are © 2004 Ozark Flag. All rights reserved. Web site design, layout and graphics are copyright © 2004 Aim Forward Design Studios. All rights reserved. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Notice and Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.

All material is intended for use by and delivery to U.S. residents. Orders received from or for delivery to locations outside the U.S. are subject to acceptance by and, if accepted, will be handled by Ozark Flag or one of its affiliates.

Trademark Notice - Ozark Flag, all logos and product names are © & ™ Ozark Flag and/or its vendors.  The use or misuse of those images except as expressly authorized is prohibited.

For information regarding customer information, please refer to our customer service page.

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Privacy Policy
We respect your privacy and value your trust in us to do so.  Accordingly, we have procedures intended to ensure that your personal information is handled in a safe, secure, and responsible manner.
 
Information We Collect:
Whenever you shop with us, we obtain from you the information we need to complete your transaction.  If you use a credit or debit card or pay by check, it will include your account number.

If you choose to use or participate in one of our various services, promotions or surveys, we may require additional information. 

From your transactions and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

How Your Information is Used
We use the information we collect for the following purposes:

to complete your purchase transactions;
to provide the services you request;
to send you our catalogs and other offerings through the mail;
to contact you about the status of your orders;
to identify your product and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you;
to notify you of product recalls or provide other information concerning products you have purchased; and
to improve our merchandise selections, customer service, and overall customer shopping experience.
 
Email Policy
You will receive promotional Email communications only if you have asked to receive such material.

Shared Information Policy
We do not share your information with any other company or third party.  Any information provided to us, stays with us. 

Browsing Statistics
We collect non-personal information about how users navigate through our web site. We analyze this statistical information in order to improve our site, and we may share this information with our affiliates or other outside companies. This information does not include individual names or personal data, so it does not identify you or any other customer.

Children’s Privacy
We do not knowingly collect any personal information from children under the age of 13 on our web site. We will not knowingly collect personal information from teens 13 through 18 without disclosing how the information will be used and notifying the teens that they should obtain their parents’ permission prior to submitting any personal information.

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Online Security
When you use a credit card to make a purchase at the Ozark Flag web site, we use Secure Socket Layering (SSL) with 128 bit encryption to protect your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Making a credit card purchase online at the Ozark Flag web site is just as safe as making a credit card purchase over the telephone. But if you would prefer to use the phone, just call (417) 886-3524 during regular business hours, and one of our customer service associates will gladly take your order.
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Return Policy
  • Return policy – Must have prior authorization for all returns.
  • Some returns are subject to a 15% re-stocking fee.
  • Must have phone number for contact information.
  • All product specifications & prices are subject to change without notice.

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Copyright 2004, Ozark Flag Distributors | Terms of Use | Privacy Policy | Site Design by Aim Forward